To start a return, enter your order number and email address or phone number on
the returns page and follow the prompts. If installation is not going as planned,
call us at (866) 740-0005 — we will not let you fail.
What do I need to know about returns?
- Worry-free money-back returns within 14 days of receiving your order, when returned in new condition.
- Returns after 14 days may be subject to a 20% restocking fee.
- If we sent the wrong product, we cover return postage to correct the issue.
- If you ordered the wrong product, no longer need the items, or ordered extras, you pay return shipping.
What if I have custom-cut covers?
Returns are accepted in like-new condition under the same policies.
How do I make a return?
- Enter your order number and email or phone on the returns portal and start the request.
- Select the items you want to return.
- After approval, you get an email with shipping guidelines.
What items are returnable?
- Like-new condition; full refund within 14 days of receipt; after 14 days, 20% restocking may apply.
- Must include all components; no damage.
- Gift cards are not returnable for cash.
- No returns after 90 days.
How soon will I get my refund?
After we receive and inspect your return, we email you with status. Approved refunds go back to your original payment method right away;
banks may take 3 to 10 business days to show the credit.
Questions?
(866) 740-0005 — Monday–Friday, 9am–5pm.